Last Updated: 25th September 2023
Thank you for choosing Pinnacle Labs for your IT services and internship program needs. We strive to provide high-quality solutions and opportunities for professional growth. This refund policy outlines the terms and conditions regarding refunds for our services.
For IT Company Services:
Service Fee Refunds:
- Description: We offer a range of IT services to meet your business needs. Our service fees are non-refundable once services have been initiated or completed.
- Justification: Our team works diligently to deliver tailored solutions, and service fees cover the expertise, time, and resources invested in delivering top-notch IT solutions.
Cancellation Policy:
- Description: If you wish to cancel a service before it has been initiated, a refund may be processed based on the specific circumstances. However, once services have commenced, refunds are not available.
- Justification: We allocate resources and initiate work promptly upon service request, ensuring swift and efficient service delivery.
For Internship Program:
Certificate Fee Refunds:
- Description: The fee paid for the internship completion certificate is non-refundable once the payment is processed and the certificate is issued.
- Justification: The certificate fee covers administrative expenses and includes a verification QR code for lifetime certificate validation, enhancing its value.
Exception: Program Cancellation:
- Description: In the unlikely event that Pinnacle Labs cancels the internship program before certificate issuance, a full refund of the certificate fee will be provided to all participants.
- Justification: We prioritize the integrity of our programs and are committed to providing a fair refund in case of program cancellation.
3. Contact Us
If you have any questions or concerns regarding this refund policy or our services, please contact us at [email protected].
